For journeys within the uk, customers are required to be at their departure point at least 15 minutes before their selected journey is scheduled to depart. This free travel is restricted to journeys by megabus wholly in scotland, and scottish national entitlement cards are not valid outside scotland. The pros and considerable cons of budget bus travel the. The bus i was on had erupted into a ball of fire on the interstate.
Lost laptop compaq grey on the 4th of jan 2014 complained ref no 22979. Megabus 2019 all you need to know before you go with. After a fire, megabus passengers stranded on compensation the. Going from dc to nyc, my driver got in an accident. Megabus offers safe, convenient, affordable bus service.
The bus driver with the longest career in the world drove more than 2,000,000 miles and is a happy world record holder. Megabus buses are identified by their distinctive branding, which is used throughout this site. The mega value website for travel in the uk, the united states and canada. Young scot card holders wishing to buy discounted travel must buy tickets on coach bus or on.
Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure. They have canceled my tickets and refused to issue a refund mandating that. Supplemental terms and conditions shall prevail over these terms and conditions in the event of a conflict. When we asked for a refund, they refused and said that everything is normal. Bus expectations were met based on reading the fine print for bargain yet safe transportation option. Besides being late, bus was cold and there was no wifi. No refund will be made in relation to any reservation confirmation refused due to fraudulent use. Working at megabus has been a great experience for me. As we continue to monitor the weather, we will post additional updates as needed. All the bus driver company had to say was that theyre sorry for the inconvenience. At the rest stop between durham and richmond the bus wouldnt start. If you get sick and vomit on the bus, theyll throw you off and theyll.
They have just replied that they can not refund my ticket. A free inside look at megabus salary trends based on salaries wages for 10 jobs at megabus. A bus driver going the other direction told me, he was not interested in my problems, he is only a driver. Nov 05, 2019 bus expectations were met based on reading the fine print for bargain yet safe transportation option.
I had a similar experience with the sleeper train to scotland. It eventually arrives at 11pm and i didnt get back to my apt until like 3am. Megabus makes imani princes trips to philadelphia more affordable, but one night she waited at 30th street station an hour and 36 minutes for the 9. Once downtown at the bus stop, we were told by a megabus representative that our bus was running up to three hours late. If youve ever traveled along the boston to dc corridor for leisure, there is a good chance that you decided to take one of the curbside buses e.
Id catch the metro to union station in washington for megabuss overnight bus. View customer complaints of, bbb helps resolve disputes with the. The bus driver with the longest career in the world drove more than. This allows megabus drivers to board customers in a timely manner avoiding any delays that may impact the departure of the vehicle. I am sending accolades to dwayne, megabus driver from nc to dc on 090519. While i was on the bus, i tried calling megabuss customer service line and ended up on. After a fire, megabus passengers stranded on compensation. They also took about 2 months to finally refund me. The mega value website for travel in the uk, the united states. This did not bother my wife and me as much as it did other people waiting on the bus. How do i find out if my journey is cancelled or delayed. The driver drop somewhere on the way to do something idk.
In my case, since our replacement bus arrived in milwaukee a hair under three hours late, usually thats not grounds for a refund only a. On the way back to tiverton from birmingham the driver decided to not inform my next coach driver that there was traffic in birmingham making me 10 minutes late for my coach change. Driver bus operator former employee sewickley, pa october 9, 2019 overall megabus isnt a bad company. Oct 26, 2019 bus was very cold and restrooms lock was broken want refund bus was. I overheard the bus driver downstairs on the bus contemplating placing a service call for a mechanic because the windshield wipers were no longer operable. Californiahighway patrol officer brought us bottle of water, not from megabus. Find the answers to your falcon faqs here stagecoach. Courteous, effective staff, the driver provided timely alerts on stops and delays. S i have been exchanging mails with their cust care on the proof, submitted all the documents and all i have received is a discount code for my next bus ride. This is not the first time that mega bus intends to make a delay. So apparently it is acceptable for megabus employees to hang up on customers. Our bus driver was called sammy from glasgow to manchester. Id like for a refund for my megabus ticket which i purchased a few weeks ago.
Please note, while megabus uses a distinct branding and color for its buses, occasionally a substitute bus may be used and these buses will not have the same graphics and decals. Megabus toronto 2020 all you need to know before you go. When i called megabus to complain and ask for a refund i was told they do not give refunds or credits. Delays and cancellation one of the most common annoyances when travelling are. We dont mind what your luggage is packed in, and we only ask that it weighs no more than 20kg and is no bigger than a standard large suitcase. Do i get a paper ticket to board the coach, train, bus or ferry. Jan 12, 2011 when i say that it is a miracle that no one was killed i appreciate that it might sound like the hyperbole typical of someone who has endured an incredibly stressful and shocking situation, but i do not exagerrate.
His unique engaging skills, professionalism, authenticity, and kindness are simply unmatchable. Firstly the outbound bus going out was nearly an hour late and then on the return journey. Driverbus operator former employee sewickley, pa october 9, 2019 overall megabus isnt a bad company. I also received an email from megabus customer service saying that our bus was running late. Return journey half an hour late in despite no traffic jams, driver seemed to dander up, freezing cold bus. They have canceled my tickets and refused to issue a refund mandating that you. The driver said it has lost power and that itll be 2 hours until either another bus gets here or a mechanic comes. Megabus onboard experience our buses come equipped with amenities to make your journey as comfortable and enjoyable as possible. Return journey half an hour late in despite no traffic jams, driver seemed to dander up, free. To guarantee a seat, prebook your coach tickets online at. Unfortunately, we are unable to offer you a refund, as megabus reservations may. May 04, 2012 i took mega bus this weekend for the first time.
Woman fights for refund after twohour megabus delay. Changing reservations megabus megabus low cost bus. The megabus driver assured us that we will get a refund for bus tickets and uber and it is standard for a service breakdown like this 6. The best part is that youll be using no data the free wifi on our luxury doubledecker buses makes it all possible. Can i get a refund if my train, bus or flight is delayed. The drivers go to an extensive and rigorous train before becoming an official megabus driver. Megabus toronto all you need to know before you go. The departing trip arrived 20 minutes late, which was inconvienent but reasonable considering we left nyc at rush hour. Thank you, megabus, for hiring skillful young drivers of his caliber. Buy megabus bus tickets online and compare prices, schedules and more. Use any other form of transportation or any other bus line. I have been hung up on 3 times by several supervisors and. It was the last bus back to tiverton so i went and spoke to a driver who was going up to leeds and he contacted the company for me and he was very helpful and caring. Should your trip be canceled due to weather, you will be notified via email or text message if you opted in to that service and will be given instructions for a refund or the option to reschedule your trip with no additional fee.
However, i found all national express coahes going to gatwick arrived on schedule as per my observation at. For the best answers, search on this site you know, there are reasons their tickets are so cheap. Looking south at the arlington memorial bridge, which. Operator means the bus company that provides the coach service for your. In the event that our services are delayed or cancelled we will. Megabus im complaining about the arrival to my designation was late an hour and 10 minutes due to an incident on the bus. Operator means the bus company that provides the coach service.
Get the inside scoop on jobs, salaries, top office locations, and ceo insights. When i say that it is a miracle that no one was killed i appreciate that it might sound like the hyperbole typical of someone who has endured an incredibly stressful and shocking situation, but i do not exagerrate. I was given a full refund albeit in train vouchers and a free, first class return journey. Then 3 hours later, bus driver told us another bus driver will come and takeover, at lenmorecolinga gas station, without air condition nor any complement water or anything four 4 hours nearly 100 degree at san joaquin valley desert. Management can be better out of the pittsburgh area. Megabus is not responsible for delays or cancellations caused by traffic, road conditions. For a photo of one of our vehicles, see our image gallery. Bus was late bus driver assured that the transfer bus will be waiting 2. In fact he called the police on us and complained that we were yelling. I am poor enough or tight enough to have occasionally used the megabus to london. This man is very disrespectful i have been using this bus service for about 3 yrs. The bus was a hour late showing up and the mega bus employees wouldnt. The busses were clean and comfortable and the driver was good.
Create your own real life musical score by curating a personalized bus travel playlist the perfect accompaniment to your bus ride from exeter to heathrow. Stuck in customer service hell with megabus for over a. The pros and considerable cons of budget bus travel. Megabus canceled my outgoing bus and offered no other buses that day. My journey was delayed or cancelled what happens now. Find out what works well at megabus from the people who know best. Ive also had it break down in the middle of the trip. Megabus ride is our new onboard entertainment system that lets you choose from dozens of movies and tv shows on your next bus trip. Despite the fact that we all paid for seats on that bus that he was driving away on. Unfortunately we cannot give you a refund or credit if the new journey is less expensive than the original one. Only if they failed in its delivery of the service. I have been hung up on 3 times by several supervisors and denied the ability to speak. No refunds or credits will be given in instances where customers miss the bus. Gotobus vs megabus strives to provide consumers with the right information to make informed purchasing decisions.
My friend had a megabus that was like 5 hours late. Late bus got atlanta ga we had to wait on a cold bus for 2 hours we got off to get on another cold bus all the way to chicago il bus was so cold my hands were numb rest room lock was broken you go in but you cant get out please give me a refund my number is 6787489499. Bus was very cold and restrooms lock was broken want refund bus was. Megabus megabus megabuscom coach usacoach canadadattco refusing to issue refund for services paid and not provided nationwide. On the way back from nyc to dc at 10pm, not only was the bus late, but it broke down.
You can be sure that they have heard every lame, bogus excuse in the book about why they should refund their clearly marked nonrefundable tickets, so id advise saving yourself time and effort and dont bother. We do not offer refunds on delayed services where the cause is outside of our control. The last time the staff intended to delay the journey 55 minutes by waiting for another journey going to another city and merged the 2 journeys in one bus and changed the original route. Meeting new and interesting people everyday while enjoying the views of new york city.
One of the longest bus route in the world goes all the way from ontario to alberta in canada with the same bus. The bus driver refused to open the door to let us on or pull back over to let us on. If youre driving by yourself, making the trip is extremely costprohibitive and does not significantly reduce overall travel time compared to the bus. Megabus toronto 2020 all you need to know before you. The bus industry is a fast paced and competitive business which helped the days go by quicker than imagined. However, i found all national express coahes going to gatwick arrived on schedule as per my observation at the bus stops. Orlando is one of only two cities with a megabus office you can wait inside their offices for your ride, some seating is available. Stuck in customer service hell with megabus for over a month. Compare pay for popular roles and read about the teams worklife balance. You can book using the website, in one of our ticket offices, or in a citylink office. Jul 26, 2015 the pros and considerable cons of budget bus travel. They didnt run the bus late on purpose and theyve offered your two free tickets sounds extremely generous to me. However, in the event of cancellation, delay, diversion or termination of.
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